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Contact Us

General Inquiries:
Conference Registrations:
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Publishing Inquiries: 
Distributor Inquiries:

Toll Free: 866.318.NCYI (6294)
Local: 423.899.5714
Fax: 423.899.4547 

Hours: Monday – Friday, 8:30 a.m. to 5:00 p.m. EST

Mailing Address
National Center for Youth Issues
PO Box 22185
Chattanooga, TN 37422-2185

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Duplication and Copyright

No part of our publications may be reproduced, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photocopy, video or audio recording, or otherwise without prior written permission from the publisher, except for all worksheets and activities which may be reproduced for a specific group or class. Reproduction for an entire school or school district is prohibited.

If you are seeking to record a reading of a title and share it with others it must be done on a closed platform, such as Google Classroom, Zoom, or private YouTube videos. Video or audio recordings are not permitted on any social media platform or public website where videos can be downloaded or shared. Maintaining these guidelines allows us to protect the author, illustrator, and publisher.

The details of our copyright permissions can be found on the second page of our titles.

If you have any questions about permissions, please email

Ordering Information

Ways to Order

  • Online shop
  • Email
  • Fax
  • Phone
  • Mail

Bulk Sales

NCYI titles may be purchased in bulk at special discounts for educational, business, fundraising, or promotional use. For more information, please email

Purchase Orders

We accept signed school and company purchase orders. For your convenience you may use our Order Form and attach it to your school or company purchase order before faxing, emailing or mailing.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item. We will evaluate the issue and make it right. Email us at


For online orders, shipping rates are calculated automatically.

For orders placed using our Order Form, please follow the instructions provided there to calculate shipping.

Most orders are processed within 1-2 business days, as inventory is available. Please contact us for rush orders.

International Orders

To order products that will be shipped outside of the United States, please email your order to We will contact you with a quote that includes shipping costs. All international orders must be prepaid in U.S. funds or by credit card. Customs fees and taxes may apply, and are the responsibility of the buyer.